About Phone Lab

A local bench, careful hands, and years of fixed phones.

Phone Lab started as a one-bench repair counter in Castle Dene, Peterlee — the kind of place where you bring a smashed screen and walk out an hour later with a phone that looks new. We've grown on word of mouth and a 4.6★ rating from 98 local customers, but the approach hasn't changed: diagnose honestly, quote up front, and fix it right.

The Phone Lab repair counter in Castle Dene, Peterlee with tools laid neatly on the bench

Why Peterlee trusts us

Honest first

If a part doesn't need replacing, we won't replace it. Quotes are real and there are never surprise charges.

Parts you can trust

Genuine-grade screens, batteries and components — chosen to keep your phone working like it should.

Fixed while you wait

Most repairs done in under an hour. Pop into Castle Dene and we'll have you back on the bench fast.

Backed by warranty

Every repair is tested and covered by a 12-month warranty, so you leave with peace of mind.

4.6

★ Google rating

98

Reviews

1hr

Typical repair

12mo

Warranty

Drop in today

Broken phone? Let's get it back on the bench.

Walk into Castle Dene in Peterlee for a free quote, or call ahead so the part is ready when you arrive.